Tag Archives: Service

Price-driven Client Consumerist Behaviour Compromising Service Delivery

Bellwether Research Paper ‘The Changing Face of Law’ 04 February 2019 – The latest Bellwether research paper titled ‘The Changing Face of Law’ published today by LexisNexis UK, a leading global provider of information and analytics, highlights the very real concerns of small and independent law firms around the rise in price-driven client behaviours and… Read More »

Fredericksburg Dentist, 81, Combines Old-Fashioned Customer Service With New Dentistry Approaches – NBC4 Washington

As a dentist, Dr. John Willhide combines old-fashioned customer service from the last century with the ever-changing technology of this one. His dental practice has continued to change and evolve during the 51 years he’s worked in Fredericksburg. Instead of shying away from new products and procedures as some others his age might do, Willhide… Read More »